Communications: Learning From Listening

The salesman needed to inform his boss about the problems with the new products. The boss intended on listening attentively even though he was pretty sure he knew what the salesman had to say. After a few minutes the boss’s mind drifted onto another problem as...

Pleasant People Are Productive People

“Be pleasant until 10 o’clock in the morning and the rest of the day will take care of itself.” That sound advise is as true today as it was ninety years ago when it was first written by businessman and author Elbert Hubbard. How do you react to the...

New Ventures

As every honest entrepreneur will tell you, starting any new venture is always more complicated than you think. The book version of “It’s Your Business” rolls off the presses this week. Publishing a book was certainly a new venture for me and it...

The American Dream

If he had one regret in life, it was that he never had a chance to bat in the big leagues. “I would have liked to have had my chance to stare down a big league pitcher. Make’em think you knew something he didn’t. A chance to swing at the sky so blue...

Mousetrap

“Mousetrap myopia.” It’s an affliction that many businesses suffer from at sometime or other. There is so much happening on the inside that we forget about what’s happening on the outside. “Build a better mousetrap and the world will beat...