by Joe Driscoll | Nov 16, 2009 | Management
“Excusing of a fault doth make the fault worse by the excuse.” William Shakespeare The owner – manager of a well established business was discussing the cause of performance problems in his business. When asked the difference between an excuse and a...
by Joe Driscoll | Nov 16, 2009 | Management
What’s your time worth? How do others value the benefit they get from the use of your time? These are important questions for professional service businesses that charge their clients by the hour for their services. The key to success in the professional service...
by Joe Driscoll | Nov 16, 2009 | Management
It wasn’t too many years ago that all the major business journals were proclaiming that our once proud industrial based economy was in decline and that we would soon have a service based economy. Economic debate focused on the desirability and the consequences...
by Joe Driscoll | Nov 16, 2009 | Management
It’s that time of year, balls of all shapes and sizes , games of all descriptions are in progress. The Super Bowl is just completed, the basketball season is in full swing, baseballs are coming out of the closet and the Winter Olympics are right around the...
by Joe Driscoll | Nov 16, 2009 | Management
The trash containers were over flowing, the floor was dirty and the employees seemed to be going about their jobs in an uninspired manner. While I was there to buy hamburgers and not to do business analysis, I quickly came to the opinion that this was a poorly run...
