One Bad Attitude Can Spoil The Barrel

Barbara had her hands full keeping up with the department’s work load while training new people. She didn’t need a problem employee. “One ‘bad attitude’ can spoil the barrel.” It wasn’t long after she had taken over as manager...

Winners

I was sitting in the office of a purchasing manager in Iowa when I first read it. Earlier that day I had flown to Madison, Wisconsin to meet with the owner of a manufacturers representatives firm. As I sat and waited in that office after a long day of traveling, my...