The Bottom Line

Sometimes it seems that business owners are caught in an impossible squeeze. Employees want more pay, higher benefits, and shorter hours while customers want lower prices and better service. Despite all the talk about creating a better environment for employees and...

A Practically Perfect Manager

The experienced business owner was explaining his management philosophy to the representative from the management consulting firm. Work should be fun, he said, life is too short not to be enjoyed. The young engineer from the management consulting firm insisted that it...

Practice Precaution with Pro Nouns

We and they. I and you. Them and us. When and how you use these pronouns can have a major impact on your effectiveness as a manager. Former Alabama football coach, the late Paul “Bear” Bryant understood the significance of choosing the right pronoun to...

Younger Workers, Faster Times, Stronger Supervisors

The landscape of the job market changes rapidly. Many of today’s jobs didn’t exist ten years ago and ten years from now, the change will be greater yet. There is one thing, however, that we share in common with the generations that preceded us and those...