by Joe Driscoll | Nov 22, 2009 | Sales
The customer was doing business at the store for the first time. She had recently met the owner and wanted to patronize his business. The store was impressive, but the employees seemed somewhat indifferent as the new customer browsed through. There wasn’t...
by Joe Driscoll | Nov 22, 2009 | Sales
Salesmanship is the key skill in every business. Whether you are an attorney or an accountant, run a restaurant or a retail shop, in manufacturing or in medicine, the ability to sell is what separates average from excellent. If selling is the key skill, you need to be...
by Joe Driscoll | Nov 22, 2009 | Finance
On your initial visit to a doctor’s office you will customarily be asked to complete a questionnaire concerning your personal and family medical history. Have you ever had these habits or symptoms? Has anyone in your family ever had these diseases? Why the...
by Joe Driscoll | Nov 22, 2009 | Finance
Fundamentally all management decisions boil down to return on investment decisions. What’s the cost of this program and what’s the expected benefit? What’s the monetary payback of this decision in relationship to the resources invested? How much time...
by Joe Driscoll | Nov 22, 2009 | Finance
“Decision making” is the work of the manager. “Bean counting” is thought to be the work of the accountant. To many non-financial managers accounting remains an unsolved mystery,a burdensome boring necessity of business. Accounting, however, has...
